Pendo AI
If you’re looking to make AI impact, you’ll love Pendo
Most AI projects fail, but not all. Some companies build agents customers love, transform workflows from SaaS to AI, and have redefined product development with AI - successfully. They succeed through intelligent systems, powered by Pendo.
Agent mode
An intelligent agent that automates tasks, uncovers opportunities, flags issues, and answers any question about your Pendo data.
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Pendo Agent Analytics
Pendo Analytics deployed on the AI Agents you build and buy. Know exactly how users engage with your Agents and ensure they’re driving value, not risk.
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Pendo Predict
Pendo Predict helps you reduce churn, and double down on upsell revenue. All without data science resources.
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Agent Mode
Toggle on unlimited productivity. Introducing Agent Mode.
Agent Mode jumps you into the Agent First experience of Pendo. Users provide instructions through a conversational interface or pre-built template, and the Agent uses logic to form plans, access the right Pendo tools through Model Context Protocol (MCP), produce results, and prompt the user with strategic questions to improve their instructions and results.
Agent Mode is powerful AI atop all your Pendo data. So you can simply ask questions and gain instant insights, without doing all the manual analysis. It’ll also guide you towards best practices, apply logic, and surface data you may not even know you have.
Check out the Autumn Release
Pendo Agent Analytics
Are your agents delivering business impact or risk? Know with Pendo.
Just launching an agent isn't the goal. You're trying to change how employees work. How customers achieve results. To optimize for outcomes like this, you need a deeper cross app view of behavior. This is what Pendo Agent Analytics delivers.
Understand who is using your agents, how often, and for what - based on top use cases for each agent.
Why we built it
Are your agents actually driving business results? Measure and improve with Pendo.
Pendo Predict
AI-powered insights that drive action, before your customers churn
Use machine learning to identify the users and accounts that matter most—whether they’re at risk of churn, primed for conversion, or ripe for expansion. Turn product usage signals into clear, actionable insights for product, sales, and marketing teams.
Spot early signs of account trouble sooner and trigger proactive interventions automatically
We built Pendo to be your tech stack’s system of record—giving you the data you need to refine your SaaS experiences, build intelligent LLMs backed by business data, and empower your autonomous, agentic workforce of tomorrow.
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AI-READY DATA
Pendo’s product data is powerful, especially when combined with your business data or in custom AI models. Push Pendo data into the Business Intelligence systems you care about—like Snowflake—and let them transform your decision-making with Pendo Data Sync.
Trust and transparency are foundational to how Pendo builds, deploys, and scales AI. That’s why no customer data is shared, or feeds into any Pendo-specific models. Our AI is SOC-2, Type II compliant.
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“Pendo saved us on resources, saved us on money, and added a sense of uniformity to our applications.”
– Kyle Strickland, SVP of Product at NBCUniversal
Frequently asked questions
Pendo AI leverages both proprietary models built by Pendo’s machine learning team as well as leading large language models to identify trends and generate content based on the data.
Pendo observes key industry best practices and regulatory schemes to protect the security and privacy of our customers’ data: SOC2, GDPR, and HIPAA. Performance, security, and data privacy are first-order considerations and central to every decision we make, and everything we do as a company. That’s why we continue to make substantial investments in these areas to ensure that our solutions never negatively impact the integrity of your data, your users, or your application.
We’re always adding new AI capabilities to Pendo. Join the interest list to receive updates on upcoming releases and invitations to early access programs.
