Pendo NPS

Make better decisions with Pendo's product analytics tool
Measure and increase customer happiness

Learn everything about your customers so you can improve everything about their digital experiences.

See how your product experience drives customer satisfaction with in-app NPS.

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Product - Pendo Analytics

Go from guessing to knowing with product analytics software

Get going, fast

Start collecting app and user data with little to no engineering effort.

Start yesterday

Learn from the past with retroactive product analytics.

Act on insights

Get instant recommendations, powered by AI and automation.

Increase loyalty and grow your business

Identify and act on trends

Continually gather NPS in-app and measure customer satisfaction over time.

Use Net Promoter Score in Pendo to continually gather NPS in-app and measure customer satisfaction over time

Increase loyalty and grow your business

Use Net Promoter Score in Pendo to continually gather NPS in-app and measure customer satisfaction over time

Identify and act on trends

Continually gather NPS in-app and measure customer satisfaction over time.

Use NPS in Pendo to identify user behaviors and areas of your product that are impacting your NPS

Combine analytics with NPS

Identify user behaviors and areas of your product that are impacting your NPS.

Pendo AI NPS Insights

AI-generated qualitative insights

Extract, sort, and synthesize insights from your qualitative customer feedback.

Use Pendo to plot NPS against product usage data

Understand usage volume

Plot NPS against product usage—across the entire product, or individual pages or features.

Use Pendo to filter NPS responses by role, company size, plan level, or any other demographic metadata

Assess NPS by user segment

Filter responses by role, company size, plan level, or any other demographic metadata.

We have an in-app NPS survey that we run with Pendo. During [an] incident we saw a twenty-percent jump in our NPS scores, and I can only think that it was in part due to having those notifications in the product.

– Jennifer Sand, VP of Product Management

Want to see Pendo product analytics for yourself?

Schedule a custom product analytics demo and have an expert show you how Pendo works.

Not ready to talk to sales? Explore the product analytics tool on your own with a self-guided tour.

Explore Pendo Analytics

Want to see Pendo product analytics for yourself?

Schedule a custom product analytics demo and have an expert show you how Pendo works.

Not ready to talk to sales? Explore the product analytics tool on your own with a self-guided tour.

Explore Pendo Analytics