Driving Growth through product adoption

Abstract

This session will delve into the different ways that Prism has used Pendo to deliver in-app resources to customers to reduce support costs and promote adoption, retention and even commercial growth. We will look at how to leverage Pendo's Resource Center to transform the way you communicate with customers, including custom modules, complex segments, and best practices for managing content and tracking results. Will be particularly valuable for 1) products with a less-than built out help center or customer success/support team and 2) financial/SaaS/B2B companies looking for creative ways to get the most out of Pendo.