Deep Dives

How United Airlines uses data and in-app guidance to drive the modern workforce forward

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United Airlines is one of the leading global airline companies. With over 100,000 employees worldwide and 85 internal apps within their Network Operation Center, they wanted to modernize and streamline their existing techstack. Using data and in-app guidance, hear from Andrew Harrison, Senior Manager of Operations Products and Strategy, how they gained clear visibility into the who, what, when, and why – and how this helped their business (and employees) fly to the next stage.


Speaker(s)

Andrew Harrison

Senior Manager - Operations, Products & Strategy

United Airlines

Gunnar Mlsna

Manager Operations - Product Delivery

United Airlines