#1 SOFTWARE EXPERIENCE MANAGEMENT (SXM) PLATFORM

Software that makes ALL your software work better

Pendo is the Software Experience Management (SXM) platform that improves your software without replacing it. From SaaS and mobile to AI and agentic workflows, Pendo makes your software smarter, smoother, and easier to use. See where users get stuck, guide them in-app, and iterate on your UI instantly—all without writing a line of code.

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Software ROI for every team

Software frustrations? Just Pendo it.

Tired of clunky software, endless vendor promises, or waiting on engineering to fix a bad UI?
Whether it’s the software you build or the tools you buy, tech should drive results—not roadblocks. Pendo’s no-code Software Experience platform empowers every team to identify issues, optimize workflows, and improve usability—without engineering dependencies. The result? Higher revenue, lower costs, and reduced risk. Business users love the control. Engineers love the freedom. Everyone wins.

EXPLORE THE PENDO SXM PLATFORM

Every tool you need forbetter software experiences

Help everyone become a superuser with behavioral insights, from where users get stuck to what they love.

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HackerRank reduced at-risk customer churn by over 50% by tracking and evaluating customer health.

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Artificial intelligence

AI is making software easier to build and deploy than ever. Even though how you build is changing, why you build isn’t. From developing intelligent applications to optimizing operations, AI can turn visionary ideas into reality, faster than ever.

  • Guide

AI can help product managers enhance PLG with more automation, deeper personalization, and faster data-driven decision-making.

  • Certification

Learn how to use AI during the development life cycle, best practices for building AI-powered features, and why AI is a strategic tool, not a threat.

  • Blog

Valuable AI/ML tools can help teams step into a new realm of creativity. That’s what we aim to build with Pendo AI, and our customers are already using this in wildly creative ways.

  • Guide

Even before AI took the business world by storm, the role of a product manager (PM) was changing.

  • Blog

The goal of the modern product manager is to drive business outcomes. Ultimately, AI can enable PMs to achieve those outcomes faster and more effectively.

  • Guide

Whether you’re already leveraging AI in your daily work or starting to explore its potential, these five AI prompts will help you navigate your role more effectively.

  • Guide

The rise of generative AI unlocks new opportunities for product managers to operate more efficiently and strategically.

Software discovery and development

Whether you build or buy software, you need to capture user feedback and understand sentiment. Quantitative and qualitative data—from session replays to stickiness and retention—are all indicators of where to focus your investments.

  • Certification

Learn the fundamentals of product discovery, how to use AI at each stage, and why product discovery is key to success.

  • Blog

Without contextualized data and unified tools, product teams everywhere are struggling to get a 360-degree view into customer needs.

  • Blog

Skipping product discovery is detrimental to growth, and even costs businesses billions every year thanks to wasted time and resources.

  • Resources

The best product teams use data to drive decisions. But knowing how software performance stacks up has eluded even the most sophisticated teams.

  • Webinar

Product discovery is the process of deeply understanding users’ problems in order to determine the best ways to solve them.

  • Blog

With all of the schools of thought out there, how can product managers ensure they stay on course, without feeling boxed in by process and requirements?

  • Blog

Not prioritizing product discovery can have serious implications for your product, from bad product-market fit to bugs to features that go unused.

Digital adoption platform (DAP)

The average enterprise employee has access to 231 apps. This “swivel chair” effect is impacting more than just your bottom line — it can hurt employee satisfaction and retention, company productivity, and even customer churn.

  • Certification

Learn how to increase software and workflow adoption, remove business process friction, and drive employee productivity.

  • Blog

The goal of any onboarding program should be to help users become comfortable enough in the product that they start using it for its intended purpose.

  • Blog

Companies need product managers—whether they hold the official title or not—to build and optimize internal products for their fellow employees.

  • Resources

Learn how modern financial institutions are adapting and optimizing customer service in the age of AI.

  • Blog

Your software—whether you build it or buy it—is the most effective way to drive growth and revenue.

  • Report

Companies struggle with 10 core inefficiencies, from too many support tickets to out-of-context communications. Do these sound familiar to you?

Product management

The world of product management is changing. Today’s product leaders must deliver real business outcomes, not just ship features—and success requires using AI tools to advance both your product and your own career. Learn how to navigate this landscape, measure what matters, and transform product strategy into tangible results.

  • Resources

The best product teams use data to drive decisions. But knowing how software performance stacks up has eluded even the most sophisticated teams.

  • Resources

There are so many product metrics you could track, but it’s not always clear which ones you should pay attention to.

  • Blog

No matter how seamless your user experience is, support teams still find themselves inundated with support calls and tickets.

  • Blog

Higher revenues. Lower costs. More retention. Less churn. Every business wants to drive better outcomes, but how best to get there?

  • Resources

In-app has long been the best place to connect with users. But what if users don’t log in often (or at all)?

  • Resources

Do you know how cognitive bias may be affecting how you work or make product decisions?

  • Resources

Even before AI took the business world by storm, the role of a product manager (PM) was changing.

“Pendo is the greatest single source of insight for AI & agentic software development.”

Trisha Price, Field CPO
trisha@pendo.io

“The AI software development lifecycle needs to include Pendo for rapid iteration.”

Rahul Jain, CPO and Co-founder
rahul@pendo.io

“Pendo generates
AI-ready data for your AI software development process.”

Erik Troan, CTO and Co-founder
ewt@pendo.io

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Collaborate with other Pendo experts in person and virtually, connect with your peers in a dedicated Slack workspace, and amplify your impact with Pendo.

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#1 GLOBAL SOFTWARE EXPERIENCE MANAGEMENT PLATFORM

“Software runs the world, and Pendo runs the world’s software.”

23T

Interactions

Pendo has collected 23 trillion all-time events, providing unmatched insights for training conversational AI and agentic software systems.

850M

Users

Nearly a billion users engage with Pendo-powered software, helping companies achieve better outcomes by optimizing their software experience.

14.4K

Customers

More than 14,400 companies rely on Pendo to Listen to users, Learn from insights, and take action—so you can Love your software again.

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