Support AI fails when it only has one piece of the story. We fixed that.

Must read

May 11, 2026

Support AI fails when it only has one piece of the story. We fixed that.

Pendo's behavioral intelligence is now inside Fin, giving AI agents the product context they need to intervene before frustration becomes churn.

Latest

Best Practices –– 8m read

"We’ll build this ourselves,” and three other objections to Agent Analytics

Perspectives –– 11m read

Best churn prediction tools for SaaS teams in 2026

Session Replay –– 7m read

From rage click to root cause in minutes

Perspectives –– 5m read

Should you build or buy your churn prediction model?

Best Practices –– 12m read

Everybody’s talking about MCP: Lessons from builders at Miro, Atlassian, and beyond

Perspectives –– 4m read

The pressure to prove AI’s ROI, and why most companies are getting it wrong

Best Practices –– 4m read

5 ways to use Pendo MCP: Your product data, wherever you work

News –– 0m read

Pendomonium 2026: What we heard, what we learned, what's next

News –– 3m read

Your teams ship faster than ever. See what’s working with App Health.

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AI-powered churn prediction at scale

Sneha Raghavan, VP of customer success, talks about the power of Pendo Predict and how it uses product signals to directly impact revenue outcomes.

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Articles

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News –– 0m read

Introducing Novus: The product agent

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Best Practices –– 9m read

AI agent deployments have a blind spot. It’s the user.

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News –– 4m read

Meet Pendo Sentiment: A smarter way to run surveys in your product

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News –– 3m read

Introducing the Command Center: Take control of your enterprise software

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News –– 6m read

Meet Leo: Pendo’s intelligent AI layer across the entire platform

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Best Practices –– 6m read

NRR: What separates good customer success teams from great ones

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News –– 2m read

Welcoming Chisel Labs to Pendo

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Best Practices –– 8m read

12 MCP prompts to get your whole company using product data

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News –– 3m read

Agent Mode is now in Open Beta: a smarter way to understand account health

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News –– 5m read

Meet the winners of Pendo's MCP Hackathon: Cohley, Clinical Ink, and Auto Titling Company

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Best Practices –– 4m read

Building a personal operating system with Claude Code

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Best Practices –– 4m read

Why the future of product analytics is codeless — and why it matters