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Best Practices
Must read
6 product communication mistakes to avoid—and what to do instead
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LexisNexis’s 4 best practices for standardization and governance with Pendo
3 ways to improve your employees’ Salesforce experience
Next-gen customer intelligence: How to scale qualitative feedback
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Perspectives
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Why internal product managers are your company’s unsung heroes
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A year of innovation at Pendo: 2024 by the numbers
7 New Year’s resolutions to take your product career up and to the right 📈
How Pendo’s Customer Success team put Zelta to work: Lessons in AI and customer feedback
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
How Pendo’s data science team designed a custom Whole Product Score with Pendo data
How Pendo Listen helps product design teams become more customer-centric
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News
Must read
Introducing the Radical Product Thinking: Vision Setting Course
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Introducing the 2024 Pendo Customer Award winners
Reliving Pendomonium 2024: Day two highlights
Reliving Pendomonium 2024: Day one highlights
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Posts by
Brian Crofts
All results
4m read
Apr 27, 2021
The power of an off-site with your product team
4m read
Jan 28, 2021
The evolution of the product engagement score
4m read
Feb 6, 2020
Introducing the Product Engagement Score
4m read
Nov 20, 2019
If you’re going to measure one metric, measure this: Introducing the product engagement score
3m read
Nov 5, 2019
Why measurement can’t live in a vacuum: Introducing product performance benchmarks
4m read
Oct 23, 2018
The Modern Product Team Part III: On Managing Creativity
5m read
Jul 24, 2018
The Modern Product Team Part I: On Being Customer Centric
3m read
Jul 3, 2018
If You Can’t Control, Influence
3m read
May 8, 2018
A POV is Worth 100 IQ Points
4m read
Apr 16, 2018
Does Known Get in the Way of Unknown?
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