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Best Practices
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6 product communication mistakes to avoid—and what to do instead
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LexisNexis’s 4 best practices for standardization and governance with Pendo
3 ways to improve your employees’ Salesforce experience
Next-gen customer intelligence: How to scale qualitative feedback
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Perspectives
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Why internal product managers are your company’s unsung heroes
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A year of innovation at Pendo: 2024 by the numbers
7 New Year’s resolutions to take your product career up and to the right 📈
How Pendo’s Customer Success team put Zelta to work: Lessons in AI and customer feedback
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
How Pendo’s data science team designed a custom Whole Product Score with Pendo data
How Pendo Listen helps product design teams become more customer-centric
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News
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Introducing the Radical Product Thinking: Vision Setting Course
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Introducing the 2024 Pendo Customer Award winners
Reliving Pendomonium 2024: Day two highlights
Reliving Pendomonium 2024: Day one highlights
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Tag
Customer Success
All results
1m read
Feb 16, 2019
How Hotjar Manages Customer Success with Christian Nussbaumer
5m read
Jan 11, 2019
8 Ways SmartRecruiters Got Smarter After Using Pendo NPS
17m read
Nov 6, 2018
The Customer is Not Always Right: A SAAS NORTH Story
7m read
Oct 2, 2018
Building a Culture of Customer Obsession, One Hugger at a Time
4m read
Sep 12, 2018
Pendo + CS: From Cat Herder to Consultant
5m read
Sep 4, 2018
It’s Elementary: Startups Gaining Independence
6m read
Aug 10, 2018
Why a Little Humanity is Better Than That Extra Feature
4m read
Jul 23, 2018
CS to PS: Turning Customer Success Into Product Success
5m read
Nov 10, 2017
5 product metrics and KPIs that matter for product and customer success teams
7m read
Jul 17, 2017
Fuel Adoption: A Guide for Proactive Processes
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