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Frequently asked questions
Feedback is a component of Pendo Listen. Feedback helps you collects feedback from various sources. This can include in-app feedback collection, .CSV files, customer support tickets, and more. Pendo Listen utilizes AI to automatically categorize and prioritize feedback themes, saving human effort. This allows product teams to discover trends, identify recurring issues, and feature requests efficiently.
Feedback is included as a component of Pendo Listen. Learn more about pricing here.
Yes, Listen, including Feedback, is tightly integrated with the entire Pendo One platform including: Pendo analytics, in-app guides, and session replay.
Yes. You can collect feedback in your app and beyond. In app collection is done using a low/no code approach, providing non-technical teams a way to easily capture in-app feedback.