Helping your customers with in-app guidance
In-app guides to better support your customers, when and where they need it.
See Pendo guides in action
Trusted by leading companies around the world
Pendo in app guides to solve users issues
Deflect support tickets
Deliver better customer service solutions, with in-app guides, without human intervention.
Increase customer satisfaction
In-app walkthroughs and an always-on Resource center, deliver solutions access on demand.
Smarter, faster user onboarding
Understand user behavior, then deliver in-app guidance that helps them learn faster.
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[After launching the Resource Center] our System Usability Scale (SUS) increased by 28.5%. It’s allowed our users to find the right solution and feel empowered to find value in our product. And our first line support queries went down by 42.8%, which was incredible for us.
Lisa Gervais, Senior User Engagement Specialist -
I would estimate in the last six months alone, we’ve used Pendo guides to deflect more than 1,000 support calls. That’s an entire month’s worth with a guide that only took a few minutes to launch.
Shelly La Rock, Director of Product Operations -
The guides have helped to explain some of the things in our product that aren’t immediately clear. With the extra guidance, the number of support questions we got dropped by at least 50%.
Bradley LaFave, Product Marketing Manager
Reduce costs
15%
Pendo customers reduce support ticket volumes by 15% on average by implementing in-app messaging.
In-the-moment support for users, where they need it most
Check out in-app guidance success stories from Pendo customers
LabCorp’s product team keeps a laser focus on providing a personal experience for every patient.
99%
reduction in ticket backlog
Citrix delivers in-app onboarding and support to get users to value in the fastest and simplest way possible—improving loyalty and retention.
28%
increase in trial conversions
JungleScout supports users in-app and at scale—allowing users to self-serve, reducing support tickets, and increasing retention.
60%
reduction in support ticket volume
Experience Pendo — personalized to you
Get a custom demo and see how Pendo can start delivering value to your organization on day 1.
How can Pendo help you?
Explore our use cases to see how Pendo can help you create the product experiences your customers want.
Lean on your product to educate new users and guide them to success.
Create a clear path to paid conversions by putting your product at the heart of your go-to-market efforts.
Deliver intuitive products and features that get users to value quickly.
Empower your product team to make data-informed decisions.
Use data to understand your customers, expand their usage, and increase deal size.
See for yourself
Get going with Pendo and see what we can do for your organization.
Solutions for every size
Customized, straightforward plans means you’ll find the perfect Pendo for you.
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