Pendo session replay

Name: Session Replay
Rating: 5 (2 reviews)

See the behavior behind your product data

Session replay software allows your team to understand why users do what they do through video playbacks of their actions.

Schedule a session replay demo

A DEEPER LOOK AT USER BEHAVIOR USING SESSION REPLAY SOFTWARE

Visual proof

Gain context on the customer experience and influence internal teams.

Unlimited replays

Never miss a critical user interaction or insight.

Powered by Pendo

One home for all your user intelligence — quant, qual and visual data.

User behavior data, in context with session replay

Filter by quant and qual data

Find session replays by account, segments, apps, guides, pages, features, and more.

Access anywhere on Pendo

Built directly into the platform so you can instantly see the behavior behind the data.

Put customer privacy first

We offer three out-of-the-box, no-code settings that are fully customizable to your needs.

View replays by guide data

See the why behind your guide performance with guide-based replay filters.

Our platform doesn't look like Instagram—we make software for clinical trials. It is complex for very complex work. But we can still help users do things more efficiently and to rethink how we design our applications. Session Replay gives us really good opportunities to ask questions about our own software—it’s not what the user did wrong, but what can we do better? I’m excited to use this product to help us make better, smarter decisions about our applications. Jonathon Wilson, Senior R&D Software Systems Analyst
When I look at replays, I see more than just numbers; Session Replay offers profound insights into how users uniquely interact with our product. It's eye-opening and mind-blowing to realize how Session Replay reveals these intricate user behaviors and patterns that we might not have anticipated. Product Training Specialist, Ad Tech company

Want to see our session replay tool for yourself?

Schedule a custom demo and have an expert show you how Pendo Session Replay works.

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Not ready to talk to sales? Explore the session replay tool on your own with a self-guided tour.

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Session Replay FAQs

What is Pendo Session Replay?

Video playbacks of in-app user behavior. Captures user events such as clicks, cursor movements, scrolling, and more. Looking to learn more? Check out our session replay guide!

How do I install Pendo Session Replay software?

If you have the Pendo snippet installed on your app, you can get started with Session Replay right away.

What can I do with Session Replay?

With Session Replay on Pendo, you get one home for user behavior intelligence. See the behavior that’s driving the data, from launches to product discovery. Better understand your quant and qual data by watching what users do within the context of your app. Gain an even deeper understanding of customers by experiencing exactly what they experience. Then, leverage that evidence to confidently align teams around your solution. See an example of how that works here, in our self-guided tour of Session Replay.

benefits of a session replay solution

What is the value of using Pendo Session Replay versus other solutions?

Pendo Session Replay includes unlimited replays, so your exploration is never restricted, and you remain in control of where to begin your analysis.
Replays are organized by segments, guides, and usage data, making it easy to jump straight to the sessions that matter most to you and your team.
Since Pendo Session Replay software is fully integrated within the Pendo platform, you can access replays from anywhere in Pendo, moving from data points to replays with a single click, and observing the behavior behind the data across in-app guides, product analytics, and heatmaps—with even more integrations on the way.