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Even the best product teams can build the wrong solutions. And while every feature might not be a home run, effective product discovery means you can be wrong less, run a higher functioning product team, and win the promotion you deserve.
User feedback is the key to making better decisions—but capturing and applying input is no small task. Of course, you also need to validate ideas with customers and bring leadership along through it all.
Join us to unpack the customer feedback process, where it goes wrong, and how our newest product, Pendo Listen, can help.
You’ll learn:
- Where the feedback process often breaks down and how you can fight that
- How Pendo Listen helps you capture and analyze feedback, validate ideas, and prioritize product initiatives
- How ESO uses Listen to drive data-informed product decisions
The all-in-one platform for digital transformation
We help product, marketing, customer success, and IT teams deliver digital experiences customers want—and want to pay for—while consolidating costs with a single product platform.